The Motorcoach Store Experience

Our Industry Leading Pre-Delivery Inspection (PDI) Process

At The Motorcoach Store, our reputation is built on one unwavering principle: “Every coach must earn its place on our front line by meeting our uncompromising standards of quality.”

That is why we have developed one of the most thorough and rigorous Pre-Delivery Inspection (PDI) processes in the luxury motor coach industry. Every coach, whether destined for retail sales or part of our Certified Pre-Owned program, must pass this comprehensive multi-stage process before it ever reaches the front line.

Comprehensive Multi-Point Inspection

Our technicians begin with a complete 200+ point inspection, evaluating every major system and component on the coach, including:

  • Chassis, engine, transmission, and drive-train systems
  • Electrical systems, power management, and generators
  • HVAC, plumbing, and freshwater systems
  • Climate and comfort systems (heating, air conditioning, hydronic heat)
  • Appliances, electronics, and kitchen systems
  • Structural, safety, and cosmetic elements inside and out

Each component is tested for full operational performance, ensuring nothing is overlooked.

Comprehensive Multi-Point Inspection

Repairs, Adjustments & Full Reconditioning

Repairs, Adjustments & Full Reconditioning
After inspection, the coach moves to reconditioning.
  • Any non-compliant or defective parts are repaired or replaced using OEM-grade components.
  • Cosmetic and detail work is performed to restore a like-new presentation.
  • The coach receives complete interior and exterior detail and paint correction.
Our goal is simple: when it reaches the showroom, it looks and performs as intended from the factory.

Final Quality Control (QC) Inspection

After reconditioning is complete, every coach undergoes a final Quality Control inspection to ensure it meets The Motorcoach Store’s standards.

  • Our QC team performs a complete top-to-bottom review of the entire coach
  • All major systems and features are tested under real-world conditions
  • The coach is checked for fit, finish, cleanliness, and presentation, ensuring it looks and performs as it should.

Only after passing this rigorous QC review does a coach move to the delivery stage.

Customer Delivery & Orientation

Customer Delivery & Orientation
After QC approval, the coach moves to its final stage customer delivery.
  • Each buyer receives a comprehensive orientation and walk-through, covering every system and feature.
  • Our technicians answer questions and demonstrate functionality, ensuring you leave confident and informed.
  • Any last punch-list items are resolved before departure.
From your first drive, you can feel the difference a TMCS PDI makes.

The Motorcoach Store Promise

Every coach that leaves our dealership has been:

  • Hand-selected for quality
  • Thoroughly inspected by qualified technicians
  • Professionally reconditioned inside and out
  • Verified and approved through our full PDI process

When you buy from The Motorcoach Store, you are not just purchasing a luxury motor coach you are gaining peace of mind, confidence, and the freedom to enjoy the journey ahead.

The Motorcoach Store Promise

Motorcoach ServiceMotorcoach Service

At our state-of-the-art service & Repair center, we provide RVIA-certified repair services for any motorcoach.

We also provide repair and maintenance services for most motorcoach makes or models including Newell, Prevost, Entegra, Newmar, Tiffin, and other luxury motorcoach brands. No matter what you need, we have the knowledge, facilities, and certified parts to get it done.
Our services include: annual maintenance packages, engine repairs and replacements, transmission repairs and replacements, generator repairs and replacements, air conditioning repairs and replacements, brake repairs and replacements, electrical system repairs and upgrades, plumbing repairs and replacements, hitch installation and repairs, awning installation and repairs, furniture repair and replacement, audio/visual system installation and upgrades.
If you need any kind of RV service or repair, please don't hesitate to give us a call! We'll be happy to help get you back on the road in no time.

Book Your Coach In For Service

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