The Motorcoach Store Experience

Before delivery, every coach is carefully prepared through our comprehensive 400-point inspection process. Our technicians thoroughly evaluate each major system, including:

• Chassis, engine, transmission, and drive-train systems
• Electrical systems, power management, and generators
• HVAC, plumbing, and freshwater systems
• Climate and comfort systems (heating, air conditioning, hydronic heat)
• Appliances, electronics, and kitchen systems
• Structural, safety, and cosmetic elements inside and out

Each component is tested for full operational performance, ensuring nothing is overlooked.

After inspection, the coach moves to reconditioning.

• Any non-compliant or defective parts are repaired or replaced using OEM-grade components.
• Cosmetic and detail work is performed to elevate the coach’s appearance to a premium standard.
• The coach receives complete interior and exterior detail and paint correction.

Our goal is simple: Each coach delivered is held to a high standard of appearance, quality and performance!

After reconditioning is complete, every coach undergoes a final Quality Control inspection to ensure it meets The Motorcoach Store’s standards.

• Our QC team performs a complete top-to-bottom review of the entire coach
• All major systems and features are tested under real-world conditions
• The coach is checked for fit, finish, cleanliness, and presentation, ensuring it looks and performs as it should.

Only after passing this rigorous QC review does a coach move to the delivery stage.

After QC approval, the coach moves to its final stage customer delivery.

• Each buyer receives a comprehensive orientation and walk-through, covering every system and feature.
• Our technicians answer questions and demonstrate functionality, ensuring you leave confident and informed.
• Any last punch-list items are resolved before departure.

From your first drive, you can feel the difference a TMCS PDI makes.